Private customers also receive comprehensive support from iTS Kanal Services AG. We find a solution for all problems in and around the house. Philipp Ammann contacted us for pipe rehabilitation or pipe cleaning.
Problem
A private customer, working in communications for a sports store, approached iTS Kanal Services AG with a pipe issue. Initially, the question was whether extensive rehabilitation would be necessary.
Solution
Following comprehensive and solution-oriented consultation, the situation was analyzed in close coordination with an SBU engineer and iTS. The result: extensive rehabilitation was not required. Instead, targeted pipe cleaning was chosen.
Satisfaction
The customer benefited from consultation that was clearly oriented towards actual needs and did not sell unnecessary services.
Benefits
- Avoiding unnecessary rehabilitation costs
- Transparent, honest, and peer-to-peer consultation
- Sustainable solution through targeted cleaning
- Strengthening trust and customer satisfaction
