Swisscom Immobilien AG operates over 700 properties nationwide – from its headquarters to data centers. It has decided to entrust the channel maintenance to iTS Kanal Services AG. iTS impressed with an innovative concept that accurately assesses risks and fully guarantees operational safety.
Problem
An intact property also includes an intact drainage system. Often underestimated, the drainage systems of properties represent considerable value that must be secured through regular maintenance. Operators are also obliged, according to the Water Protection Act, to ensure the functional and safe condition of the facilities. In the case of wastewater infrastructure in large building complexes, the year of construction, size, and use, and thus the maintenance requirements, vary greatly. In this challenging environment, property managers must find optimal maintenance solutions to ensure the preservation of infrastructure value, investment security, profitability, and user satisfaction within their property portfolio.
Solution
iTS Kanal Services AG has developed an economical concept for the maintenance of drainage systems in property portfolios. Using cluster analysis – data-driven and without extensive on-site inspections – the building portfolio is examined according to defined location factors: rental/usable area, property type, number of floors, plot area, scope of drainage structures, and special facilities such as oil/grease separators. The clusters formed by size and maintenance frequency are linked with a weather data analysis for precipitation intensity, hail risk, and surface runoff risk, and integrated into a multi-year plan for the entire property portfolio. Thus, strategically important properties such as data centers are serviced multiple times a year during high anticipated precipitation intensity, while for smaller properties, a maintenance interval of three to five years is sufficient. This provides property managers with a reliable decision-making tool for the operational control and financial planning of all maintenance work.
Satisfaction
Collaboration with a single partner ensures consistent contract terms, coordinated planning, and comprehensive optimization. Emergencies and additional costs are eliminated thanks to regular maintenance. Continuous price benchmarking guarantees market-driven conditions. This can reduce maintenance costs across the entire property portfolio by up to 25 percent and increase profitability. Furthermore, consistent life-cycle management mitigates risks of environmental and storm damage, ensures stable operations, and thus leads to satisfied users.
Benefits
- Preservation of Drainage Infrastructure Value through Professional and Structured Management
- Minimization of Environmental and Storm Damage Risks
- Increased Profitability through Price Benchmarking and Economies of Scale (Total Cost Reduction up to 25%)
- Optimization and Predictability of Investment Costs through Multi-Year Planning and Dashboard
- Economical and Efficient Service Delivery
- Maximum Transparency on Costs and Services
- User Satisfaction through Reduced Emergencies and Operational Safety of Drainage Infrastructure
- Compliance with Legal Regulations
- Resource Conservation and Life-Cycle Management
